January 15, 2018
STRENGTHS ACTIVELY SHIPPING: Nature-Throid ½ grain (32.5 mg) and Nature-Throid 1 grain (65 mg)
We are happy to share that, while we are still working through the backorder, we are in production and the first two strengths – Nature-Throid ½ grain and 1 grain – are actively shipping.
Nature-Throid and WP Thyroid unfortunately became backordered due to delays caused by manufacturing upgrades and hurdles we experienced in obtaining a key raw material. The manufacturing upgrades, which were made so that we could stay true to our mission of supplying the highest quality hypothyroidism medications, included moving to a larger facility, implementing new technology, and refining our processes. These upgrades unfortunately played a role in the backorder, but they were not the only factor.
In the last few years, we started experiencing some major hurdles in obtaining a key raw material. These hurdles disrupted our ability to not only keep up with the growing demand for our medications, but to also keep them cost-effective. We ate burgeoning costs for as long as we could and had minimal price increases compared to others, but the path was unsustainable. This information was kept under wraps for the protection of our patients. Quite frankly, we were concerned if we spoke out about these issues, we would be cut off from our supply and left unable to produce any medication at all. We are happy to report that everything needed to ensure fulfillment of all backorders and uninterrupted, ongoing full-scale production is now in place.
Strengths are still being prioritized based on highest demand and we are releasing in all counts. The next strength to be released will be Nature-Throid 1.5 grain (97.5 mg). We will continue to share updates for that strength and others here and on Facebook as they become available.
DOCTORS AND PHARMACISTS: If you are unable to obtain available strengths and have already submitted updated usage and/or placed an order with your distribution center, please contact us directly for assistance via the Provider tab on our contact form.
To clear the air around any rumors you may have heard:
We sincerely apologize for the strain this backorder has caused for our customers and patients. Every effort is being made to get all strengths stocked as quickly as possible while still adhering to our strict quality standards – our medications are not released outside of +/-2% variance between T4 and T3, while the industry allows for a monograph discrepancy of +/-10%.
Your understanding and continued support are greatly appreciated as we make every effort to get back on track as quickly as possible.
The RLC Labs Team